Lovely & Friendly Atmosphere

During our stay at Novotel, we were greeted with warm smiles and excellent service from the moment we arrived. The staff at the entrance were welcoming and ready to assist. The pool area was well-maintained and provided a refreshing escape from the heat. We enjoyed relaxing on the deck, overlooking the beautiful golf course. The rooms were impressive, with everything in perfect working order. However, the highlight of our stay was the restaurant. The dishes served were absolutely amazing, prepared with great care and bursting with flavor. Novotel truly provided one of the most pleasant stays we have ever experienced.

I love the environment, the air, and others.

Nothing

..convenient location for traveler, excellent service,

Novotel in Manado provided great value for money with a comfortable room, good TV and internet. The location was convenient, close to the airport and walking distance to a small mall. The staff were friendly and check-in/out was easy and fast.

The only improvement I would suggest is more breakfast choices.

During my Christmas stay, I was pleasantly surprised to find the check-in process quick and easy, and the room upgrade to a deluxe was a bonus. The location of the hotel is also great, being just a short 10-minute drive from the airport. The views of the surrounding area were absolutely stunning, and I enjoyed taking advantage of the infinity pool and gym facilities.

I did notice that the cleanliness of the hotel could have been improved, as the couch and bathtub in my room were both slightly dirty. the showerhead was not functioning properly, which made it difficult to shower comfortably.

We had a wonderful stay at this luxurious hotel. Its location between the airport and the city made it very convenient for us. The hotel is situated in a very quiet area, surrounded by greenery and a beautiful golf course. The tranquility of the surroundings enhanced our comfort and relaxation. The service provided here was impeccable, with room service and car hire available for our convenience. The staff were friendly and helpful, making us feel welcome from the moment we arrived. The rooms were clean and modern, with comfortable beds and well-maintained bathrooms. The facilities were top-notch, including a large swimming pool and a nice outdoor eating area. our stay here was a truly enjoyable experience.

We highly recommend this hotel to all.

A Relaxing Oasis Before Flying Out

I recently stayed at a hotel in Manado before my flight, and I must say, it was the perfect place to relax before my journey. The hotel's peaceful ambience allowed me to avoid the hustle and bustle of the city center and the dreaded traffic jam. The room was amazingly comfy, and the staff provided excellent service throughout my stay. The breakfast options were much improved since my last visit, and I thoroughly enjoyed the delicious spread. The hotel's enormous pool was a great spot to unwind, although there could have been better supervision to maintain a family-friendly environment. Despite a few minor drawbacks, overall I highly recommend this hotel for a tranquil and peaceful stay.

I stayed at Novotel for two nights, as it was conveniently close to the airport. The beds were comfortable and the bathrooms were clean and modern. The staff were friendly and helpful, even ordering a cheap blue bird taxi for me. The large swimming pool and outdoor eating area were a nice bonus. a great choice for a restful stay before flying.

Would recommend this hotel.

Conveniently located near the airport and city center, with a nice pool overlooking a golf course. Friendly staff and tasty breakfast options.

I had a fantastic stay at the hotel with friendly and helpful staff who arranged cheap taxi services at any time of the day or night. The breakfast had a huge selection of delicious local and international foods, which meant I did not need lunch. The hotel provided excellent facilities like a large swimming pool and a nice outdoor eating area, ensuring a satisfying experience. The location of this hotel was convenient and close to transportation; it was a perfect stopover place before a flight.

Nothing it was perfect.

Delicious food, friendly staff, clean hotel, pleasant surroundings, good location.

Hard to think of anything

Comfortable room, nice concept, good swimming pool, friendly and helpful staff, acceptable breakfast, convenient location close to airport.

No restaurants, showers need deep clean.

This hotel is conveniently located close to the airport, making it a great choice for those looking to avoid the traffic-clogged city center. The beautiful view of the mountains adds to the relaxing atmosphere. Additionally, the hotel is near a major shopping center, making it easy to access amenities and entertainment.

The communication with the reservations manager via email could be frustrating due to language barriers.

Conveniently close to the airport, spacious suites with fridge and kettle, good and affordable food at the restaurant, quick room service. Nice location with pleasant surroundings, though not in the city. an ok hotel with room for improvement, but staff was fine.

The value for the money was great, especially considering the low price. The room was quiet, with comfortable beds and instant hot water. The staff were lovely and helpful, making our stay even better.

The breakfast could use some improvement, maybe by adding more variety to the menu.